Frequently Asked Questions
Discover everything you need to know about our fine jewelry and services.
What materials are used in Sophie Bille Brahe jewelry?
Each piece is crafted using 18K yellow gold and the highest quality Top Wesselton VVS diamonds and lustrous freshwater pearls, ensuring a signature aesthetic of modern luxury.
How long does shipping take for my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with international delivery taking approximately 3-5 business days via our secure courier partners.
Can I return or exchange my purchase?
Yes, we accept returns within 14 days of delivery. The jewelry must be in its original, unworn condition with all packaging and security tags intact to be eligible for a refund.
How should I care for my pearl jewelry?
Pearls are delicate organic gems. We recommend putting them on last after applying perfume or lotion, and gently wiping them with a soft, lint-free cloth after each wear to maintain their luster.
Do you offer ring resizing services?
Due to the unique design and craftsmanship of our bands, resizing is only possible for specific styles. Please contact our customer service team for a consultation regarding your specific piece.
Is my shipment insured?
Every Sophie Bille Brahe shipment is fully insured against theft and accidental damage while in transit until it is delivered to your specified address.